Most retail investors end a year of CFD trading with a loss.
What This Page Locks Down
Our editorial rules decide what a Capital.com review is allowed to say, and that answer starts here: every claim we publish about Capital.com must point to a regulator's register, the broker's own documentation, or a condition we have tested ourselves. Nothing else enters the page.
| Licence it holds | SCB Bahamas |
|---|---|
| What it covers here | Regulated offshore CFD broker |
| What it does not cover | Capital.com’s protection profile differs from a fully regulated top-tier broker because it is not presented here as operating under the exact |
| Where to check | fxscouts.ug and capital.com - Key Uganda-specific service details come from FxScouts Uganda |
If you trade from a phone in Kampala, that matters more than it sounds. Reviews you skim on a matatu ride decide where your money goes. So we write rules for ourselves and publish them.
Who Writes and Who Checks
A review passes three hands before it goes live. The writer builds the test, a second editor verifies every number against the source, and a third person signs off on tone and disclosure. The person who signs off has no commercial relationship with the broker being reviewed.
- Suits
- Individual, Pro
- Swap-free
- No Islamic account
- Does not suit
- Capital.com’s protection profile differs from a fully regulated top-tier broker because it is not presented here as operating
- Currency note
- USD, EUR, GBP
The following conditions apply to all our Capital.com coverage:
- Every figure carries a source, checked within 90 days of publication
- Sponsored placements, if any, sit outside review pages and are labelled
- Anyone with a stake in a broker cannot write or approve its page
- Corrections go live within 48 hours of confirmation
- Screenshots are taken on our own devices, default install, no VPN
- A dated line at the top of each page shows the last verification
That last rule exists because app interfaces move fast. A step that worked in January can vanish by June.
The Mobile-First Test
We run the whole test on a mid-range Android phone, not a desktop. That is deliberate: our reading audience is phone-first, and desktop behaviour tells you almost nothing about how an order fills at a bus stop in Kampala.
The sequence is fixed. Install the app. Register with a demo account. Place market, limit and stop orders on BTC/USD. Watch a news release. Force-close the app mid-trade and reopen it. Log every delay by the second.
| Test step | What we time | Pass threshold |
|---|---|---|
| App launch, cold start | Splash to chart | Under 4 seconds |
| Demo registration | Form to first screen | Under 3 minutes |
| Market order on BTC/USD | Tap to fill | Under 2 seconds |
| Limit order setup | Chart to confirmation | Under 60 seconds |
| App kill and relaunch | Reopen to live P/L | Under 6 seconds |
| Withdrawal request | Submit to queued | Under 2 minutes |
Capital.com ships a proprietary web and mobile app alongside MT4, MT5 and TradingView integration, so the app test matters more here than at a broker that treats mobile as a side product. We test all four and report which one held up under a weak connection.
What We Will Not Publish
Three categories of content never reach a live page, regardless of who asks.
We do not publish performance claims. No "average trader makes X" lines, no projected returns, no chart that implies a repeatable outcome.
We do not carry testimonials we cannot verify. Screenshots from messaging groups about profits are not evidence, and we treat them as marketing material.
| + | Forex / CFDs | available |
| + | Local stocks | available |
| – | US stocks | not available |
| – | Crypto | not available |
| + | Commodities | available |
We do not soften the loss disclosure. Capital.com's own site states that 79.75% of retail investor accounts lose money when trading CFDs with this provider. That figure appears in every review of the broker we publish, in the same plain wording, near the top.
How Corrections Actually Work
Readers catch things we miss. A spread that shifted, a licence that lapsed, a deposit route that stopped working for Ugandan cards. We treat those reports as useful, not hostile.
Send the claim with a link or a screenshot. We verify against the source, not against another review site. If the correction holds, the page updates and the date line resets within 48 hours. If it does not hold, we reply with the reason.
The same applies to the broker. Capital.com's press office can submit a factual correction, and it gets the same verification as a reader email. It does not get faster treatment.
Independence and Money
Affiliate links pay for this site. That is the whole business model, and hiding it would be worse than stating it.
What the links do not buy:
- Placement inside a verdict
- Removal of a risk section
- A higher score than the test data supports
- Early sight of a review before publication
- A different standard of verification
Our Capital.com coverage follows the broker's own disclosures. The entity serving Ugandan clients is set out at account opening, and Capital.com states its Bahamas entity is authorized and regulated by the Securities Commission of The Bahamas, the relevant offshore arm for markets outside its EU and UK setup. We report that as the regulatory context, and we point readers to what a strong licence actually looks like: FCA, CySEC or ASIC supervision, segregated client funds, published fee schedules and a track record long enough to check.
Where Our Limits Sit
Three constraints apply to everything on this site, and you should weigh them before you trust a single number.
We test on demo accounts for order-speed work, so our fills are not your fills. Demo servers are typically faster and less congested than live ones, and nobody can promise you the same latency at 10 p.m. on a Kampala connection.
We cannot test every payment route. Mobile money support is not stated for Uganda at Capital.com, and funding runs through cards, bank transfers and digital wallets. What a Ugandan bank does with a USD card deposit on a given Tuesday is outside our reach.
We do not verify tax positions for individual readers. Uganda's URA treats regularly earned forex and CFD profit as business income under a progressive scale, and residents are taxed on worldwide income. That is a starting point for a conversation with an accountant, not a ruling on your situation.
Editorial standards we apply
Our policy can be summed up in one sentence: report what the source says, test what you can, and name the regulator even when the answer is inconvenient.
A match if you want a phone-first broker with a proprietary app, MT4, demo access with a non-expiring virtual balance and a minimum deposit from USD 20, and you value published limits over polished marketing. It also fits if you are comfortable reading a licence yourself and checking which entity your account actually sits under.
A mismatch if you want a broker licensed onshore inside Uganda, because as of our review CMA's licensed-firms register lists no online non-dealing forex or CFD firm, and the framework has existed on paper since the 2016 amendment without a retail broker being licensed under it. It also may not suit you if you need mobile money for deposits or withdrawals, since Capital.com states cards, bank transfers and digital wallets, not mobile money for this market. And if you want regulated leverage caps of the kind ESMA sets in Europe, look at a broker supervised under FCA, CySEC or ASIC rules and read its leverage table before you deposit.
Questions
Before you decide: common questions
Does Capital.com have an editorial policy or does this site?
The policy here is ours, not the broker's. Capital.com has its own terms and risk disclosures, and we quote the concrete figures from those, including the 79.75% retail loss figure. Our rules cover how we test, source and correct, and they apply to every page we publish about the broker.
How often do you re-check the facts on a Capital.com page?
Every page carries a verification date, and no figure stays live past 90 days without being re-checked against the original source. If a licence status, deposit minimum or platform detail changed in that window, the page updates and the date resets.
How do you handle a factual dispute from the broker?
Capital.com can submit a correction with documentation, and it goes through the same verification as a reader email. If the source supports the change, we update and log it. If it does not, the original claim stays and we can say why.
Do you ever rank a broker higher because it pays more?
No. Commission rates do not enter a rating. Two brokers paying the same rate can sit at opposite ends of a ranking, and a broker paying nothing can still score well if the test data backs it. If that principle ever changes, we will say so on the page, not in a footer.
What should I check before depositing with any broker?
Start with the regulator's own register, then confirm which legal entity holds your account, what leverage it applies, how withdrawals are processed and how long they take. Capital.com's Uganda-served accounts sit under its SCB Bahamas entity, and its offshore default leverage runs to 1:300. Verify each item at the source before the funds leave your account, not after.